We’ve extended our usual returns timeframe for UK customers to give you peace of mind when shopping during the festive period.

For items purchased online: items purchased online can be returned for a refund, exchange, or eGift Card, from Thursday 21st November 2024 until Sunday 5th January 2025.

  • Items must be returned unworn, with original tags attached, in perfect saleable condition, and within their original packaging.
  • Customers must pay for return shipping costs.
  • Delivery of exchange items is free/complementary.

For items purchased in store: items purchased in-store can be returned for an exchange or eGift card (no refunds) from Thursday 21st November 2024 until Sunday 5th January 2025.

  • Items must be returned unworn, with original tags attached, in perfect saleable condition, and within their original packaging

How to Make a Return