Introduction

This Privacy Policy describes how DPUS Designer Outlet (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from dpusoutlet.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to:

• Communicate with you
• Provide, improve, and personalise the Services (including customer profiles and targeted advertising)
• Comply with any applicable legal obligations
• Enforce any applicable terms of service
• Protect or defend the Services, our rights, and the rights of our users or others

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. We do not collect sensitive data. The personal information we collect includes:

• Full name
• Email address
• Phone number (for deliveries)
• Shipping address
• Billing address

We do not market to or knowingly collect personal data from children under 16 years of age.

Information We Collect Directly from You

You may provide personal information directly when you:

• Place an order
• Create an account
• Contact customer support
• Subscribe to marketing or updates

Information We Collect Automatically

We may automatically collect information about your interactions with our Services ("Usage Data") through cookies, pixels, and similar technologies. This may include:

• Device information
• Browser information
• IP address
• Network connection details
• Website interaction details

For details on cookies, please visit: Shopify Cookie Policy.

Information We Obtain from Third Parties

We may also receive personal information from:

• Shopify, our e-commerce platform provider
• Payment processors (e.g., Klarna, Clearpay)
• Marketing platforms (e.g., Klaviyo)
• Delivery services

These third parties collect information on our behalf or share it with us to fulfil orders, process payments, and manage marketing.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Products and Services

• To process orders, payments, and returns
• To provide customer support
• To manage your account
• To personalise your shopping experience, including product recommendations and targeted advertising based on customer profiles

Marketing and Advertising

• To send promotional emails (with opt-out available)
• To display personalised ads on our site and elsewhere
• To improve advertising effectiveness through profiling and analytics

Security and Fraud Prevention

• To protect against fraud and security threats
• To verify accounts and transactions

Legal Compliance

• To comply with applicable laws and regulations

International Data Transfers

We may transfer your personal information to the following third parties located outside the UK and EEA, including to countries that may not provide the same level of data protection:

• Shopify (e-commerce platform)
• Klarna (payment provider)
• Klaviyo (email marketing platform)
• Clearpay (payment provider)

We rely on recognised data transfer mechanisms, such as Standard Contractual Clauses, where necessary.

Cookies and Tracking Technologies

We use cookies to:

• Power and improve our Site and Services
• Remember user preferences
• Analyse user interactions
• Enable advertising and retargeting

You can manage cookie preferences through your browser settings, though some features may not function correctly if cookies are blocked.

We do not respond to "Do Not Track" signals. For more, visit allaboutdnt.com.

Mobile Terms of Service

Last updated: Aug. 27, 2025

The DPUS mobile message service (the "Service") is operated by DPUS (“DPUS”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to DPUS’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of DPUS through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with DPUS. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to DPUS or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other DPUS mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to DPUS or email dpusoutlet@gmail.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Disclosure of Personal Information

We may disclose your personal information to:

• Vendors and service providers (e.g., IT, payment processors, delivery services)
• Marketing partners for targeted advertising
• Affiliates within our corporate group
• Legal authorities, if required by law
• Third parties during mergers, acquisitions, or bankruptcy

Categories Disclosed in the Past 12 Months

Children's Data

Our Services are not intended for children, and we do not knowingly collect data from children under 16. If you believe a child has provided us with their personal information, please contact us so we can delete it.

Security

We use technical and organisational safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal data.
• Delete: Request deletion of your personal data.
• Correct: Request correction of inaccurate personal data.
• Data Portability: Request a copy of your data.
• Opt-Out: Opt out of targeted advertising, sale, or sharing of your data.
• Restrict Processing: Ask us to limit data processing.
• Withdraw Consent: Revoke consent where applicable.
• Appeal: Challenge our response to your rights request.

We will not discriminate against you for exercising your rights.

You may exercise these rights by contacting us at the email or address below. We may need to verify your identity before processing your request.

Complaints

If you are not satisfied with how we handle your data, you may file a complaint with the UK Information Commissioner’s Office (ICO) or your local data protection authority.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

DPUS Designer Outlet
Address: DPUS C/O Atlas Accountancy Ltd
South Park Chambers, South Park,
Gerrards Cross, Bucks,
United Kingdom, SL9 8HF
Email: info@dpusoutlet.com